Streamyx Speed Solution

1) Bypass splitter/ micro filter/ fax machine/ lightning protector.

2) Stand alone connection, from wall socket to modem (No parallel line).

3) Flush Domain Name Server (DNS)
a) For Win 98/ME:-
- Click Start button, go to run
- Type "winipcfg" and then click OK
- Select your network card name from the adapter drop-down menu
- Click on Release button
- The IP address should display 0.0.0.0. Then click Renew All
- Click OK to close the window.

b) For Win XP/2000:-
- Click on Start button, go to run
- Type "command", click OK
- Type in "ipconfig /flushdns", then press Enter
- Make sure the result is "Successfully flushed the DNS Resolver cache"
- Type "exit" and press Enter to close the window screen.

4) Switch off the modem, unplug/ re-plug all cables, wait for 5 to 10 minutes
before switching on the modem.

5) Create new dialer and configure DNS
- (Preferred DNS Server: 202.188.0.133 /Alternate DNS Server: 202.188.1.5).

6) Reboot computer and the modem.

7) Do a bandwidth test from our website as follows:
(http://202.188.95.52:8080/speedometer/)
However, if the result is below 70% of the required speed, please reply us by
attaching the result in kbits.

Alternatively, you can contact our Technical Department at 1-300-88-9515 (select
option 3 for Technical Assistance) if you need further assistance on the
troubleshooting above and if the problem still persists, please provide us the
following details for further action.